Last updated: 23 October 2026

This Privacy Policy explains how Epion Clinic (“we”, “us”) collects, uses and protects personal information when you visit epionclinic.co.in or contact us through it.

Information we collect

When you fill in an appointment or contact form, call or message us on WhatsApp, we collect the details you choose to give us, such as your name, phone number, email address and a short note about your enquiry. Like most websites, we also collect basic usage data such as pages visited, device type, browser and approximate location, using Google Analytics and Google Tag Manager.

How we use it

We use your information to respond to your enquiry, schedule and confirm appointments, improve our website and services, and meet legal obligations. We do not sell your personal information.

Sharing

We share information only with service providers who help us run the website and communicate with you (for example hosting, analytics and messaging providers), or when the law requires it. Please do not send detailed medical records through website forms.

Cookies

This website uses cookies and similar technologies for analytics and to make the site work properly. You can control or delete cookies in your browser settings.

Data retention and security

We keep enquiry details only as long as needed for the purposes above and take reasonable steps to protect them. No online method is completely secure.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to its use, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023. Contact us through the Contact Us page of this website.

Changes

We may update this policy from time to time. The date above shows when it was last changed.